ABOUT + POLICIES
Explore our streamlined shipping and returns policies and learn about our story on the 'About Us' page, all part of your seamless Cote Azura experience.
SHIPPING POLICY
We offer complimentary domestic shipping on orders over $100.
Processing Time
Orders placed by 2 PM EST are eligible for same-day shipping. All other orders ship within 1–2 business days.
Shipping Information
Please ensure all shipping details are correct at checkout and in your order confirmation email. If an address change is needed, contact us immediately at contactcoteazura@gmail.com — changes can only be made before your order is fulfilled.
Cote Azura is not responsible for lost or damaged packages. If a package is returned due to incorrect information, a new shipping label will need to be purchased before re-shipment.
Once shipped, you will receive a confirmation email with tracking information. We currently ship within the 50 U.S. states and do not deliver to PO Boxes.
For any questions regarding your order, email contactcoteazura@gmail.com — we’re here to help.
RETURN POLICY
NO REFUNDS
At Cote Azura, we pride ourselves on offering exclusive, limited-edition collections. Due to the fast-paced rotation of our inventory, we can only offer a 7-day return window for store credit.
We accept items for store credit only. We do not issue refunds or cancel orders. Once your return is processed, you will receive a unique coupon code via email that never expires and can be redeemed at checkout.
Merchandise must be unworn, unwashed, with original tags attached, and must include the original return form. At this time, prepaid return labels are not available. Return shipping is non-refundable.
FINAL SALE
Any sale of a gift certificate, accessories, or discounted/sale merchandise is final. Final sale items cannot be returned for exchange, credit, or refund.
LOCAL DELIVERY SERVICES
Free same-day local delivery in Miami, FL to qualifying zip codes for orders placed by 2 p.m. Monday through Friday.
Orders placed by 5 p.m. will be delivered on the next available delivery day if you choose delivery. Unless otherwise stated, please note that we do not deliver on Saturdays or Sundays.
Eligible Zip Codes: 33190, 33189, 33155, 33156, 33157, 33158, 33143, 33173, 33176, 33186, 33183, 33175, 33146, 33133, 33134, 33145, 33135, and 33145.
Delivery Days: Monday - Friday
Delivery Times: Times may vary due to factors such as order volume, weather, and unforeseen circumstances.
Delivery Terms: Please review our Local Delivery Policy located in the 'Policies' section.
If you have any questions or need assistance, please contact our customer support team
LOCAL DELIVERY POLICY
When you opt for local delivery, you're choosing a personal, hands-on delivery service. We'll deliver your package directly to your specified location, and to ensure you know exactly when it's arrived, we'll take a photo as proof of delivery. We believe in transparency and trust, and this process helps us keep you in the loop.
Please note, once the delivery has been confirmed and documented, the safety and security of your package is out of our hands. We encourage you to choose a secure, attended location for delivery to avoid any possible issues. By selecting local delivery, you acknowledge and accept these terms.
TRACK MY ORDER
To track your shipment with UPS or USPS, please locate the tracking number provided in your order confirmation email. Enter the tracking number on the UPS website at www.ups.com or the USPS website at www.usps.com to track the progress of your order shipment.
ABOUT US
Welcome to Cote Azura, a destination born out of my frustration with the way shopping often feels. I was tired of endlessly searching for the perfect piece, hopping from store to store, across different price points, and still never finding it all in one place. I wanted a destination that reflected my true style — a space where everything felt cohesive, effortless, and inspiring from the moment you walked in (or clicked through).
Cote Azura is my answer to that search. I’ve built a curated collection of pieces that blend timeless staples with standout finds you won’t see everywhere else. Every item is chosen with intention- not just to look good, but to make you feel confident, pulled-together, and comfortable in your own skin.
I believe shopping should be enjoyable, not overwhelming. That’s why we offer a personalized approach - whether it’s helping you style a single piece or building an entire look, we make it effortless for you to find exactly what works for your lifestyle.
Our inventory rotates often, so every visit feels fresh. If something catches your eye, it’s because it was meant for you - our collections are limited in quantity, making each piece that much more special.
Cote Azura isn’t just about clothes. It’s about helping you create a wardrobe that feels like you - your taste, your life, your story - without the exhausting hunt to find it.
CONTACT US
If you have any questions please feel free to reach out by filling out the contact section below or email us at | contactcoteazura@gmail.com
CONTACT
For further assistance, please fill out the form below.