ABOUT + POLICIES

Explore our streamlined shipping and returns policies and learn about our story on the 'About Us' page, all part of your seamless Côte Azura experience.

SHIPPING POLICY

We offer free domestic shipping for orders over $100

Processing Time:

  • For same-day shipping, please place your order by 2 PM EST.

Shipping Information:

  • We are not responsible for lost or damaged packages. Ensure you provide the correct shipping information when you receive your order confirmation email.
  • You can make changes to your information or order only if the order has not been fulfilled and shipped. If a package is shipped with incorrect information, we must wait for it to be returned to us, and you will need to repurchase a new shipping label.
  • Once your item has shipped, you will receive a shipping notification email with a tracking number. Please refer to that email for tracking information.
  • Currently, we only ship to the 50 states and do not ship to PO Boxes. We will notify you when we start shipping internationally.

Contact Us:

We’d be more than happy to help!

RETURN POLICY

NO REFUNDS

At Cote Azura, we pride ourselves on our dynamic selection of items. With this fast-paced rotation of inventory, we appreciate your understanding that we can only offer a 10 day return window.

We accept items for store credit only. We do not issue refunds or cancel orders.

Returns can only be made in the form of a store credit. Once the return is processed, you will receive a unique coupon code via email that does not expire. The coupon code can be redeemed at checkout.

Merchandise must be unworn with original tags attached, and must come with the original return form.

At this time, prepaid return labels are not available. Return shipping is non-refundable.

FINAL SALES

Any sale of a gift certificate, jewelry, or accessories + discounted / sale merchandise are final. Final sale items cannot be returned for exchange, credit, or refunds.

LOCAL DELIVERY SERVICES

Free same-day local delivery in Miami, FL to qualifying zip codes for orders placed by 2 p.m. Monday through Friday.

Orders placed by 5 p.m. will be delivered on the next available delivery day if you choose delivery. Unless otherwise stated, please note that we do not deliver on Saturdays or Sundays.

Eligible Zip Codes: 33190, 33189, 33155, 33156, 33157, 33158, 33143, 33173, 33176, 33186, 33183, 33175, 33146, 33133, 33134, 33145, 33135, and 33145.

Delivery Days: Monday - Friday

Delivery Times: Times may vary due to factors such as order volume, weather, and unforeseen circumstances.

Delivery Terms: Please review our Local Delivery Policy located in the 'Policies' section.

If you have any questions or need assistance, please contact our customer support team

LOCAL DELIVERY POLICY

When you opt for local delivery, you're choosing a personal, hands-on delivery service. We'll deliver your package directly to your specified location, and to ensure you know exactly when it's arrived, we'll take a photo as proof of delivery. We believe in transparency and trust, and this process helps us keep you in the loop.

Please note, once the delivery has been confirmed and documented, the safety and security of your package is out of our hands. We encourage you to choose a secure, attended location for delivery to avoid any possible issues. By selecting local delivery, you acknowledge and accept these terms.

TRACK MY ORDER

To track your shipment with UPS or USPS, please locate the tracking number provided in your order confirmation email. Enter the tracking number on the UPS website at www.ups.com or the USPS website at www.usps.com to track the progress of your order shipment.

ABOUT US

Welcome to Cote Azura, a boutique where European elegance meets personal style. Inspired by the timeless charm and fashion-forward trends of Europe, Cote Azura offers a unique shopping experience for women who appreciate quality and individuality in their wardrobe.

Our story began with a vision of creating a space that reflects the essence of European fashion, tailored to the diverse and dynamic lifestyles of our customers. At Cote Azura, we believe that clothing should not only look good but also make you feel confident and empowered. Our collection is thoughtfully curated to include both classic staples and standout pieces that you won’t find everywhere else.

We understand the importance of versatility and comfort, which is why our selection caters to women of all ages. Whether you're a young fashion enthusiast looking for the latest trends or a sophisticated mom seeking elegant, timeless pieces, Cote Azura has something special for you. Our goal is to make every woman feel at home and inspired when she shops with us.

At Cote Azura, we value the stories behind our clothes. Each piece is chosen with care to ensure it resonates with the personal style of our customers. From the vibrant streets of Europe to the comfort of your wardrobe, we bring you styles that reflect the beauty of individuality.

Thank you for choosing Cote Azura. We are excited to be a part of your fashion journey and look forward to helping you discover pieces that you'll love and cherish.

CONTACT US

If you have any questions please feel free to reach out by filling out the contact section below or email us at | ceo.lxcollective@gmail.com

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CONTACT

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